About Polar
Privacy Policy
How Polar Heating & Air collects, uses, and protects information provided through service requests, website visits, and online forms.
Privacy Policy
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Effective Date: June 3, 2026
Polar Heating & Air ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when contacting us, requesting service, visiting our website, or submitting forms through Facebook, Google, or other online platforms.
Information We Collect
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We may collect the following information:
- Name
- Phone number
- Email address
- Physical address
- Service request information
- Any other information you voluntarily provide
How We Use Your Information
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We use your information to:
- Respond to service requests
- Schedule appointments
- Provide estimates and quotations
- Communicate regarding services
- Improve customer service
- Send service reminders and maintenance notifications
Information Sharing
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Polar Heating & Air does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business, processing payments, scheduling services, or complying with legal obligations.
Data Security
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We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Marketing Communications
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By submitting your information, you consent to being contacted by phone, email, or text message regarding your inquiry, appointments, services, maintenance reminders, and promotions. You may opt out of marketing communications at any time.
Third-Party Services
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Our website and advertisements may utilize third-party platforms including Facebook, Instagram, Google, and related advertising services. These platforms may collect information according to their own privacy policies.
Your Rights
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You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Information
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Polar Heating & Air
Phone: (859) 456-0537
Email: polarairlexington@gmail.com
Website: https://polarairlexington.com
If you have questions regarding this Privacy Policy, please contact us using the information above.